Estate managers have different responsibilities depending on where they work, but, in general, they're all high-level managers and expert leaders. Estate managers lead staffs of domestic workers, whether the group is small or large, bringing the team together and organizing daily, weekly and possibly even monthly responsibilities. They ensure your domestic staff is working well together and remains productive.
If you're thinking about hiring an estate manager, here are some traits to look for:
Service Management Systems experience
It's not a bad idea to hire an estate manager who has knowledge of SMS systems. These are programs designed to help professionals keep their operations organized. Techopedia described an SMS as a solution that can help estate managers with:
While these systems are primarily used by organizations, knowledge of these systems can help managers easily transition into other property management systems that are more suited for households.
It's critical that families look for estate managers who are personable. Managers who can relate to their staff, are transparent about policies and changes, and address staffing issues immediately will likely manage a happy, productive staff. Those who are more aloof may find their staff also becomes detached from their work regularly.
You're likely a busy person, and the last thing you want to worry about is what your domestic staff is doing (or not doing). A great estate manager is well-organized and ensures tasks get done in an timely manner.
Leaders not only address problems, they look for ways to avoid them. Leaders make your life easier by allowing you to focus on spending more time with your friends and family rather than problem solving.